myNetwork
New Feature Alert! Monitor the quality of your home internet and optimize it on demand.
Display the current home internet status at your usage spot, with alerts for any usage limitations. You can also rate your satisfaction, and we'll use your feedback to continuously improve our service.
Corrected: Address issues with your home internet or AIS PLAYBOX effortlessly and swiftly! It feels like having a dedicated assistant at your disposal 24/7, equipped with an intelligent diagnostic system spanning over 40 checks.
Fibre Mode
Flexibly adjust your home internet mode to match your needs whenever necessary.
Take complete control of your download/upload speeds with a simple toggle. Exclusively for AIS Fibre customers with packages starting from 100 Mbps and more.
Supercharge your speed beyond the ordinary. Boost it whenever you need with a diverse range of packages to choose from - both monthly and daily. Go turbo anytime through myAIS.
Recommended Packages! Home internet speed boosters are ready.
• The service charges (THB) are exclusive of VAT.
• The allowances can be used within a stipulated period of time only.
• The service is for FTTH and FTTR users only.
Monthly SpeedBOOST Terms and Conditions
1. The allowance from the on top package can be used after a confirmation SMS is received within 15 minutes.
2. The 89 Baht/month 500/500 Mbps data allowance for current AIS Fibre customers can be used continuously for 12 months.
3. The 99 Baht/month 1000/500 Mbps data allowance for current AIS Fibre customers using a monthly package of 399 Baht
minimum can be used continuously for 12 months.
4.The on top package is not applicable to customers getting a monthly discount and bill of less than 399 Baht.
Daily SpeedBOOST Terms and Conditions
1. The allowance from the daily on top package can be used instantly after a confirmation SMS has been received.
2. The 39 Baht and 69 Baht 500/500 Mbps data allowance for current AIS customers using a current package of 100 Mbps minimum can be used for 7 and 15 days respectively.
3. The 49 Baht and 89 Baht 1000/500 Mbps data allowance for current AIS customers using a current package of 100 Mbps minimum can be used for 7 and 15 days respectively.
FAQs
Fibre tab on myNetwork consists of Home Internet Status, Fibre Active Speed, Fibre Mode (Speed Toggle and Speed Boost), and Fix & Track cases. Moreover, the Mobile Internet Quality will suggest you how to increase your Home Internet quality.
Speed Toggle is a feature to adjust download/upload speed on demand. This feature is available only for AIS Fibre users who apply package speed more than 100Mbps. For more information,
please click >> https://www.ais.th/consumers/fibre/services/speed-toggle
Speed Boost is an on top package to increase your home internet speed. For more information,
please click >> https://www.ais.th/consumers/fibre/services/speedboost
Network Assistance is a feature for AIS Fibre use to report home internet and Playbox problem. For more information,
please click >> https://www.ais.th/fibre/network-assistant.html
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