- For individual customers who have main package or on-top package internet speed 100 Mbps or more but less than 1000/500 Mbps
- Can be adjusted increments of 30 hours maximum 10 times per month. After 30 hours have elapsed, you will return to using the speed service according to the main package on-top package you subscribed to.
- If the internet speed has been adjusted 10 times, the customer will be able to start adjusting the new speed in the next month. By counting the period of time including all channels both adjusting through www.myaisfibre.com, AIS Fibre LINE Connect or myAIS application - For individual customers who have a main package or additional internet speed package of 1000/500 Mbps or more but less than 1000/1000Mbps.
- Unlimited speed toggle
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1264
BROADBAND24 Package
Home broadband internet for fast installation service, contact us easily and get your problem fixed within 24 hours
- Free! Get discount for installation fee with outdoor wiring installation amount of 4,800 Baht
- Free! 1 Router rental value 2,500 Baht
*In case customer cancels the service, customer must return all AIS Fibre equipment to the company
- BROADBAND24 Packages are only available to individuals and corporate customers with access to fibre to the home (FTTH) and fibre to the room (FTTR) services.
- Monthly service fees do not include VAT.
- The installation fee of 4,800 baht is payable in the first monthly bill. Alternatively, the 4,800-baht installation fee will be discounted should a customer utilize the BROADBAND24 package for a continuous 24-month billing cycle, counted from the installation date. Should services be terminated for any reason before the 24-month cycle is completed, the customer is liable for payment of fines, which will be calculated according to the length of service provided.
- Once this package has been initiated, the customer may not move the point of installation during the first 6 months, counted from the installation date. Should the customer move the point of installation, the benefits listed in these terms and conditions will be affected, effective immediately.
- The 800-baht activation fee (Discounted from the normal fee of 2,000 baht) will be refunded in the form of a monthly 100-baht discount on services that will last 8 billing cycles. Should services be temporarily halted by the customer during this time, that discount will also be halted immediately. Special promotion: Owners of the property where package services will be directed and who can prove ownership with their house registration documents or by other official means will not need to pay any activation fee.
- Existing AIS customers who wish to switch over to this package and require additional equipment or a replacement for the existing equipment, will be required to commence a 24-month billing cycle in accordance with the terms and conditions of this package, although said customers will receive a 4,800-baht discount on the initial set-up and wiring fee, which will be initiated from the date of installation.
- Customers using this package will receive a private IPv4 including a free DDNS* service in addition to a public IPv6, which enables port forwarding and the use of bridge mode.
- Customers cannot change to a lower speed internet package for the duration of the 24-month billing cycle.
- Where a temporary halt to services is initiated due to customers reaching their credit limit or where any fees associated with the terms and conditions of this package remain unpaid, the customer’s access to any services will also be halted. Services will only be resumed once the customer has paid any outstanding bills in full.
- This package is for personal use. Any sub-leasing of these services or commercial use is prohibited.
- Customers wishing to utilize port forwarding must first register on this website: www.thddns.net. There are no fees involved and the following registration manuals can also be found there:
• THDNNS registration manual for Private IPv4
• THDNNS registration manual for Public IPv6 - Installation will be provided within 24 hours where all relevant documentation has been submitted, excluding customers applying online.
- Solutions to usage issues will be provided within 24 hours of the issue being formally reported via AIS Call Center 1175 or AIS Fibre Line Connect, excluding acts of God or where engineers are not permitted to enter the area in which the property is located.
- Customers are required to return all AIS Fibre equipment and devices should the services be terminated for any reason during the period of the contract. All equipment and devices must be returned to an AIS shop branch within 15 days of service termination and must be in a suitable and serviceable condition upon their return. Should customers not return the product within the allotted time, or where the equipment is returned in a damaged state, the customer will be liable for payment of damages to the company.
- Customers can apply for AIS PLAYBOX add-on package for THB 129/month/point. (excluding VAT) **contract period 24 months**
- Fixed Broadband Service is a co-speed of data usage service for both the receiving and sending of data. Therefore the quality and speed of internet depend on quantity, amount of Subscribers, the distance between the internet network and Subscriber’s premises, quality and efficiency of connecting devices including the server of the website which the Subscribers visit and may result in lower speeds of connection than the speeds specified in the Subscriber's package.
- During the daily high-traffic peak period is from 6:00 PM to 12:00 AM, massive usage may result in lower speeds of connection than the speeds specified in the subscriber's package.
- For the prevention and avoidance of effect on other Subscriber using of service, Service Provider reserves the right to specify the conditions prioritizes the collective interest of general Subscribers.
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