dplus

Watch Global, Asian and Thai stories
Imagine More


Premium Package
 

Monthly Package

289 Baht

Per month
Video Resolution
Up to 4K resolution
(depends on the device)
Devices
Stream up to 4 devices

Standard 

Yearly Package

1,590 Baht

Per Year
Video Resolution
Up to Full HD resolution
Devices
Stream up to 2 device
User Manual - Apply Disney+ Hotstar package via eBusiness Portal

Q&A

You can subscribe to Disney+ Hotstar through the different steps below:

USSD

  1. Monthly Mobile Package 99THB *365*2#
  2. Yearly Mobile Package 799THB *365*3#
  3. Monthly Premium Package 289THB *365*4#
  4. Yearly Premium package 2,290THB *365*5#

AIS website

  1. Go to https://www.ais.th/play/otherapp.html?scrolltop=othernew_disney
  2. Choose your package and click ‘click’ button
  3. If you are not on an AIS network, you will be required to log in using your AIS mobile number and OTP
  4. You will see a Thank you page
  5. You will receive an SMS confirmation once your subscription is successful with a link to download the Disney+ Hotstar app

Call center 1175

AIS shop and AIS Telewiz Shop

After completing the registration, you will receive an SMS confirmation. If you didn't receive an SMS confirmation, please contact our call center by dialing 1175.

 

No, the Disney+ Hotstar offer with AIS is only available to AIS mobile customers. To become eligible for the AIS offer, non-AIS customers may sign up for a new AIS mobile number or transfer their number to AIS. Please click here or press *151*ID card number# and press call.

Disney+ Hotstar content is available on the Disney+ Hotstar application and website Disneyplushotstar.com on the following supported devices:

Desktop or Laptop Browsers

  • Google Chrome v75.x
  • Mozilla Firefox v70.x
  • Microsoft Edge v79+
  • Safari version v11+

Mobile and tablets

  • Android v4.4.4+
  • iOS v10+
  • iPad v10+
  • Mobile web

Living room devices

  • Android TVs with TV OS 7.0 or above
  • Chromecast (Gen 2 onwards, firmware 1.43 & above)
  • Apple tvOS 11 & above (Gen 4 onwards)

You can start watching by following the steps below:

On your iOS / Android app

  1. Download the Disney+ Hotstar application from your Apple App store or Google Play Store
  2. Enter your AIS mobile number to create an account > Click ‘Continue’
  3. You will receive a 4-digit code through SMS; Enter the 4-digit code onto the app > Click ‘Continue’
  4. Fill in your registration details
  5. Click on ‘Create Account’
  6. You will be redirected to the home page
  7. Start watching!

On your desktop browser

  1. Visit www.disneyplushotstar.com
  2. Please agree to the Terms of Use and Privacy Policy by clicking ‘Continue’
  3. Enter your AIS mobile number to create an account > Click ‘Continue’
  4. You will receive a 4-digit code through SMS; Enter the 4-digit code onto the app > Click ‘Continue’
  5. Fill in your registration details
  6. Click on ‘Create Account’
  7. You will be redirected to the home page
  8. Start watching!

How to access Disney+ Hotstar next time (You will be able to watch without having to log-in again*)

  1. Launch the Disney+ Hotstar application or the website www.disneyplushotstar.com
  2. Start watching!

*note:

  1. You are required to enter an OTP to verify your account upon your first login.
  2. When viewing through the website, you may need to verify with OTP again if you cleared cache or change browsers.
  3. if you have more questions, please reach out to Disney+ Hotstar customer support at [email protected] or by heading to help.hotstar.com (live on 30 June 2021)

Disney+ Hotstar is the dedicated streaming home for global, Asian and Thai stories. It brings together blockbuster Hollywood movies and award-winning content from Disney, Marvel, Star Wars, Pixar, National Geographic, FX, 20th Century Studios and many more, a wide array of titles from leading Thai studios as well as highly-acclaimed films and shows from the region.

Enjoy the features following your selected package:

Details

Disney+ Hotstar Mobile Package

Disney+ Hotatart Premium Package

Pay monthly

99 Baht

289 Baht

Pay annually

799 Baht

2,290 Baht

Watch all our titles

✔

✔

Download & watch offline (On mobile devices only & for selected content)

✔

✔

Create Profiles 

Up to 7

Up to 7

Concurrent streaming

1 Screen

4 Screens

Cast/Airplay

X

✔

Maximum Video quality

Up to HD (720p)

Up to 4K Ultra HD (2160p) , Dolby Vision

Maximum Audio Quality 

Stereo

Dolby 5.1, Dolby Atmos

Compatible devices

Phone & Tablet

Phone, Tablet, Laptop, TV

You will receive an SMS notification once your subscription is successful. 

Disney+ Hotstar is available for AIS Prepaid and Postpaid residential customer only. To become eligible for the AIS offer, non-AIS customers may sign up for a new AIS mobile number or transfer your number to AIS. Please click here or press *151*ID card number# and press call.

Please note that corporate account customers are not eligible for Disney+ Hotstar and will need to use their personal AIS mobile number to register.

Any changes to your mobile plan (Pre to post/Post to pre) or change mobile number will result in cancellation of your current Disney+ Hotstar subscription. If you would like to access Disney+ Hotstar, you will need to subscribe again. 

You can check the status of your subscription via the myAIS application.

  • If you subscribe to a monthly plan and would like to upgrade to an yearly plan, you will either have to wait for the monthly plan to lapse or cancel your monthly plan. At the end of that billing cycle, you can subscribe to the yearly plan by following these steps.
  • Please note that you will not be able to change your yearly plan to a monthly plan, and no refund will be provided if you decide to do so. For your benefit, we recommend you to use Disney+ Hotstar until the end of the current billing cycle and subscribe once it has expired.

For monthly and yearly plan

  1. myAIS application
  2. Call Center 1175
  3. AIS Shop and AIS Telewiz Shop

*** Except Yearly Premium package with monthly payment 169THB (12-month contract), customer can cancel the package via Call Center only

Once you cancel your Disney+ Hotstar subscription or when your subscription expires:

  • Monthly package, your access to Disney+ Hotstar will continue until the end of the current billing cycle.
  • Yearly package, you will not be able to access Disney+ Hotstar immediately.

No, GOMO customers cannot subscribe to the Disney+ Hotstar offer on AIS.

 

No, AIS Corporate customers cannot subscribe to the Disney+ Hotstar offer on AIS.

You can start watching by following the steps below:

On your iOS / Android app

  1. Download the Disney+ Hotstar application from your Apple App store or Google Play Store
  2. Enter your AIS mobile number to create an account > Click ‘Continue’
  3. You will receive a 4-digit code through SMS; Enter the 4-digit code onto the app > Click ‘Continue’
  4. Fill in your registration details
  5. Click on ‘Create Account’
  6. You will be redirected to the home page
  7. Start watching!

On your desktop browser

  1. Visit www.disneyplushotstar.com
  2. Please agree to the Terms of Use and Privacy Policy by clicking ‘Continue’
  3. Enter your AIS mobile number to create an account > Click ‘Continue’
  4. You will receive a 4-digit code through SMS; Enter the 4-digit code onto the app > Click ‘Continue’
  5. Fill in your registration details
  6. Click on ‘Create Account’
  7. You will be redirected to the home page
  8. Start watching!

How to access Disney+ Hotstar next time (You will be able to watch without having to log-in again*)

  1. Launch the Disney+ Hotstar application or the website www.disneyplushotstar.com
  2. Start watching!

*note:

  1. You are required to enter an OTP to verify your account upon your first login.
  2. When viewing through the website, you may need to verify with OTP again if you cleared cache or change browsers.
  3. if you have more questions, please reach out to Disney+ Hotstar customer support at [email protected] or by heading to help.hotstar.com (live on 30 June 2021)

There are 4 streaming quality settings* available on Disney+ Hotstar: Auto, High, Medium and Low. Disney+ Hotstar also offers full HD (1080p resolution) picture quality for most content*. On Android TV* & Apple TV* Disney+ Hotstar apps, there is a selection of Ultra HD 4K movies, which will also have Dolby Vision, Dolby Atmos included. (*compatible devices required)

The user interface of the Disney+ Hotstar app is available in English and Thai. The language of Disney+ Hotstar is based on your device or browser language settings. If your device setting is in Thai, the app will automatically be in Thai. 

Please "request OTP'' again and enter the new OTP to to proceed to the next step.

You can watch Disney+ Hotstar on two screens at the same time. 

Yes, you can access Disney+ Hotstar via Google Chromecast on your Android and iOS devices.

Yes, you can login to Disney+ Hotstar on other networks by logging into Disney+ Hotstar with your AIS mobile number.

You can search for your favourite films or series by heading to the magnifying glass in the application, website browser, or living room device and typing in the film/series title. 

Monthly plan

For postpaid customers:

Once you subscribe to Disney+ Hotstar through AIS, you will be charged THB 99 on your monthly billing cycle for 12 months. Please ensure that you complete the payment each month in order to continue enjoying Disney+ Hotstar through AIS.

For prepaid customers:

You will be charged THB 99 immediately. Please ensure that you have sufficient balance in your account to access Disney+ Hotstar. After that, you will be charged each month on the same day.

Yearly plan

For postpaid customers:

Once you subscribe to Disney+ Hotstar through AIS, you will be charged THB 2,290 on your that month or next month's billing cycle. 12 months later, you will be charged again.

For prepaid customers:

You will be charged THB 2,290 immediately. Please ensure that you have sufficient balance in your account to access Disney+ Hotstar. 12 months later, you will be charged again.

Customers can subscribe vis the channels below.
Except Yearly Premium package 1,999THB (Exclusively for AIS customers only) cannot be registered again after the package was cancelled.

Terms and Conditions

  • The package is available to Juristic customers.
  • Monthly package 289 Baht/Month and package will automatically renew every month unless customer cancel the package.
  • Monthly Premium package (watch concurrently on 4 screens at the same time per account)
  • Price is inclusive of VAT 7% but is exclusive of the internet connection fees.
  • Any changes including but not limited to converting from Postpaid to Prepaid, porting out, changing of ownership, and cancellation.
  • Existing Disney+ Hotstar subscribers are also eligible for this offer. Users must cancel the current package before subscribing to the offer.
  • Enjoy Disney, Marvel, Star Wars, Pixar, National Geographic, and many other Global, Asian, and Thai stories on the Disney+ Hotstar service which forms part of the bundled offer.
  • Entitled customers can start streaming Disney+ Hotstar on the app and/or the web by going to disneyplushotstar.com or by downloading the Disney+ Hotstar app via the App Store or Google Play Store and logging-in with their registered AIS mobile number.
  • By purchasing this package, the customer acknowledges and agrees that its use of Disney+ Hotstar will be subject to further general terms and conditions and other policies that apply to the use of Disney+ Hotstar services.
  • Your Disney+ Hotstar access starts on the day of the entitlement and any non-usage of this offer will not entitle you to any refund, compensation, or benefits from AIS or Disney.
  • AIS customer with an existing Disney+ Hotstar subscription cannot subscribe to same package.
  • The application is available on mobile, tablet, laptop and tv for Android v5+ and iOS v11+, mobile web, desktop / laptop browsers such as Chrome v75+, Safari v11+, Microsoft Edge V79+, Firefox , Android TV OS 7+, Chromecast (Gen2 + (Firmware 1.43+) และ Apple tvOS11+ (Gen 4+) including Airplay streaming or casting
  • Support video quality up to 4K Ultra HD (2160p), Dolby Vision at the maximum
  • Support Dolby 5.1, Dolby Atmos audio quality at the maximum
  • Create profile up to 7 profiles
  • Download via App Store and Google Play Store.
  • The specified service fee is for domestic use only. Commercial use is strictly prohibited.
  • The company reserves the right to change the terms and conditions without prior notice.

 

Terms and Conditions for Disney+ Hotstar Standard Yearly Package – 1,590 Baht​

  • The package is available to Juristic customers.
  • The yearly fee is 1,590 Baht, and the package will automatically renew every year unless the customer cancels it.​
  • The stated fee includes 7% VAT but excludes internet connection fees.​
  • Standard Yearly Package allows streaming on up to 2 screens simultaneously per account.​
  • Up to 4 devices can be logged into the account.​
  • Up to 7 profiles can be created.​
  • Enjoy the movies and shows from Disney, Pixar, Marvel, Star Wars, and National Geographic and much more. It also includes extensive collection of APAC originals and general entertainment content brand, Star. ​
  • Download is available for certain content (only on mobile devices, up to 10 devices).​
  • Members can stream via the website at disneyplushotstar.com or download the Disney+ Hotstar app from the App Store or Google Play Store and log in with their registered AIS mobile number.​
  • By subscribing to this package, you agree to the terms and conditions and other policies of Disney+ Hotstar.​
  • Disney+ Hotstar access begins on the day of the entitlement, and there will be no refunds or compensation for non-use or early cancellation.​
  • If you already have an existing Disney+ Hotstar package, you must cancel it before subscribing to this offer.​
  • Supported on mobile devices, tablets, laptops, and TVs.​
  • Desktop or laptop browsers, Chrome (version 75+), Safari (version 11+), Microsoft Edge (version 79+), and Firefox. For Windows users, Chrome version 75+ on Windows 7 or newer, and Microsoft Edge version 79+ on Windows 10 or newer. Firefox version 75+ on Windows 7 or newer. Mac users can use Safari 11+ on macOS 10.12 (Sierra) or newer, Chrome 75+ on macOS 10.10 (Yosemite) or newer, and Firefox 75+ on macOS 10.9 (Mavericks) or newer. Android mobile device OS 5.0 and up, Android tablets with OS 5+, iOS version 12.0 and up, and iPad version 10 and up. For living room devices, Android TV with OS 7.0 or above for Google-certified TVs, Chromecast (2nd generation and above with Firmware 1.43+), and Apple TV running tvOS 11+ on the 4th generation or newer models. LG TVs from 2018 onwards with webOS 4.0 or above, Not available on LG TV M3 models. Samsung TVs from 2018 onwards running the Tizen operating system, and Hisense Smart TVs with VIDAA OS U4+. ​
  • Smart TVs require HDCP V2 for Full HD (1080p) and HDCP V2.2 for 4K Ultra HD (2160p) content playback, as older audio and video components may impact quality and, in some cases, prevent playback altogether. For a complete list of supported devices and further details, please refer to the device manufacturer’s guidelines or check the provided compatibility list in https://help.hotstar.com/tha/en/support/solutions/articles/656c914a033d45193eee18de​
  • Supports up to Dolby Atmos and Dolby Vision for maximum audio and video quality, subject to device capabilities and internet service.​
  • Download the Disney+ Hotstar app from the App Store and Google Play Store.​
  • Changes such as switching to prepaid, network porting, or account ownership changes are not permitted.​
  • For existing Disney+ Hotstar subscribers, cancellation of the current package is required before subscribing to this new offer.​
  • The service and fees are for domestic use only. Commercial use is strictly prohibited.​
  • The company reserves the right to change terms and conditions without prior notice.