- Prepaid customers: Refund within 15 days from the package end date
Roam Fair. In case of no package usage, AIS refunds the full package fee!
No more thinking twice about subscribing to a roaming package. If you do not use it, AIS returns the package fee… that’s it!
A backup plan for your trip, because you never know when you will need it. Now you can have a roaming pack to use whenever you need it throughout your trip with the added bonus of knowing that we will give you a full refund if you do not use the package
Covered in a flash. The Roam Fair service is automatically activated without any extra charges when you purchase a roaming package
Prepaid Customer
Fee will be refunded as credit balance
Refund will be made within 15 days from the package end date
Roaming packages in all countries except .
Of course! Customers can receive the fee refund in cash at any AIS Shop nationwide (not including Telewiz Shops).
Due to the package’s terms and conditions, customers have to pay the package fee at the time of purchase. You can receive the fee refund later if the service system doesn’t find any usage of the purchased package.