For current prepaid and postpaid mobile phone customers.
Current customers who apply for the promotions must be those with a normal user’s status and not being temporarily suspended.
The service rates are exclusive of 7% VAT.
The package ready to use in specific countries “No need to select network manually”.
The package will be activated and charged will only be incurred upon your first usage in the designated countries based on your pre-defined start date and time. Once such usage started, you will receive SMS confirming package activation. (If the package is not activated within 60, it will be cancelled automatically with no package charges. In case of prepaid customers can receive the fee refund as credit balance within 15 days from the package end date.)
The package duration begins from the day of activation and ends on the last day of the package, calculated per full day (+24 hours) according to Thai time
In case the customer applies for a package beforehand (not for one to be instantly effective), they may choose a future-date/pre-booking application where it is possible to specify the package’s effective date and time in advance via myAIS.
In case the max speed data roaming allowance is used up prior to the package termination date and the speed is reduced to 64 Kbps maximum, a new package can be purchased instantly even before the package termination date for a seamless max speed internet experience.
The minutes in package for calls to Thailand, local calls in the roaming country, and incoming calls.
Any remaining usage in package cannot be carried forward for future use.
A fraction of a minute is calculated as a full minute in each call.
SMS messages in the Thai language or in both Thai and English totaling 70 characters are counted as 1 SMS message. For English language SMS messages, 160 characters are equivalent to 1 SMS message. In cases of continued messages that exceed this limit, excess messages will be charged as new SMS messages, whereby the recipient may receive said messages at the same time or separately as individual messages according to the number of messages sent, depending on the capabilities of the destination mobile phone or device. In the case of symbols or other extended characters, these will cause the calculation of characters per message to differ according to the technical limitations of the system.
The package is not available in India for Jammu and Kashmir, including Katra, Srinagar, Gulmarg, Kargil, Jammu, Diskit, Plan Bandipora, Leh, and Ladakh.
If you roam on LG Uplus in South Korea, NTT DOCOMO in Japan, KDDI in Japan, Rakuten Mobile in Japan, AT&T in the USA, Verizon in the USA and China Telecom, you can make and receive calls only if you have the AIS HD Voice (VoLTE) service enabled on a compatible device (Apple iOS v15 and Android v11 or later). To enable AIS HD Voice (VoLTE), you can apply for the service for free at http://ais.co.th/4g/volte/package
In the case of usage in other countries not included in the package terms or usage over the specified package duration and time period, said usage will be calculated at the normal international roaming rate according to the country of usage.
All domestic packages do not include any usage occurred in foreign countries.
Usage allowance does not include usage with on a ship (Maritime) or on an airplane (Inflight) or usage over satellite networks.
Internet services provided on the networks of overseas service providers are supplementary services for the sending and receipt of data using 3G / 4G /5G technology which are provided by those overseas service providers as a service for the convenience of network users and thus may be limited in certain locations and/or certain time periods. The speed of 3G / 4G /5G technology usage is dependent upon the service area, number of users, connection equipment, and device settings, which means that high-speed service may not be continuous during every usage. Additionally, the movement of network connection equipment or devices during service usage may temporarily affect data transmission and changes of technology in data transmission.
The special privileges included in this promotion are reserved for personal communications from mobile phone to mobile phone only and are prohibited for usage in any commercial activities that are against governing laws, including the provision of any Voice over IP (VoIP services. If it appears that said services are, in fact, being used for the pursuit of business interests or commercial communication with third parties, or for internet access in such a manner as is against the law or contrary to public order and good public morals, the service provider reserves the right to suspend or cancel the service and to cancel any special privileges according to this promotion. In such cases, the service provider shall charge service fees at the normal rate according to usage amounts in each billing cycle.
The company reserves the right to offer the conditions and details of promotion, which will be informed in advance
The user agrees that the service provider (or the Company) is entitled to access and process personal data of the user as recorded and stored in the user’s smart card and/or any other personal information provided by the user for use as necessary for the benefit of our telecommunications business, marketing promotions and other additional services. This also allows the service provider (or the Company) to disclose, share and/or transfer user’s personal data to third parties, whether in the country or abroad, for said purposes.
The user agrees to allow the service provider (or the Company) to offer information about sales promotions and other services that may be beneficial to the user via the user’s e-mail address or via other channels provided by the user to the service provider.