Identity verification service via myAIS

National Digital ID (NDID) is an identity verification process by a service user through an NDID online platform on myAIS. This will allow the service user to apply for or use services provided by private and public organizations, so there is no more hassle of traveling to a branch or service point just to verify their identity and apply for those services.

NDID is a service with highest security to global standards, under the patronage of National Digital ID Co., Ltd.

For AIS customers who have identified themselves with an ID card at a branch or service point of AIS, application for the NDID service through myAIS can be made right away on the “NDID” menu option on myAIS.

If you receive a message that tells you to contact a branch, that means you have not identified yourself with an ID card and facial recognition earlier at a branch or service point of AIS. Therefore, you will be required to visit an AIS shop

The benefits of the service are:

1. It is convenient. There is no more need to enter your personal information and show your documents repeatedly.
2. It is easy, and can be done anywhere, anytime. What you need is the app myAIS.
3. It is secure, due to the facial recognition technology, which authenticates users to minimize risks of identity fraud.
4. It is free of charge.

No. The NDID registration and service are free of charge.

The identity verification through myAIS can be completed within an hour after the application or service use on the application or website of the organization in question.

1. Make sure that the identity verification is done within one hour from the application or use of the application or website of the organization in question.
2. Contact the application or website of the organization for which you wish to verify your identity via myAIS.