Sorry. The stand-alone AIS PLAYBOX is not available at the moment.
If I have already subscribed to AIS FIBRE but still have not received the AIS PLAYBOX service, what should I do?
Right now, the AIS team is rushing to install the boxes for customers according to the order in which their requests were received. Please wait for our customer service team to contact you and confirm your
installation date.
Do the customers who subscribed to AIS FIBRE before the free PLAYBOX promotion period have the right to receive the box too?
Don’t worry. We are glad to give the AIS PLAYBOX to all existing AIS FIBRE customers for FREE!! Now we are in the process of contacting customers and setting up installation schedules by order.
Can AIS Airnet customers get the FREE AIS PLAYBOX promotion?
Of course. AIS Airnet customers have a right to receive the FREE AIS PLAYBOX once they change their service to AIS Fibre and select a package with a speed of 20Mbps/7 Mbps or higher.
If the “FREE 2,500 baht Activation fee” promotion is over, can I buy the AIS PLAYBOX and install it myself?
Sorry - not just yet, because we are not selling the PLAYBOX at the moment.
To subscribe to the AIS PLAYBOX, do I need to be an AIS cellular network subscriber?
Simply being an AIS Fibre subscriber is all right.
I can’t watch some of the channels. What’s wrong?
Some channels require a subscription to a particular package before you can watch them. Sometimes it could be a problem with the signal. Please contact our Call Center at 1175 for more information.
For more information, please contact Call Center1175